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Information privacy policy

At Maimono, we consider the protection of our users' personal information a top priority. We are committed to making every effort to protect the confidentiality of private information and treat information shared by users with caution. Users please refer to the Privacy Policy to be able to update, manage and protect their information.

1. What information we collect

We want users to understand the types of information we collect in order to have the best information management practices. Specifically, the information we collect includes:

  • Information security options that the user chooses.

  • How we use user information.

  • How we secure our users' information.

  • Who and how we share user information.

  • Measures to contact us when users have questions or problems to solve

We collect personal information of users to provide better and more suitable services to all users. Therefore, we hope, users take the time to read our entire Privacy Policy for a more comprehensive view.

2. How to collect personal information

We may collect “Personal Information” of users, including: Name, address, contact phone number, email address shared by the user.

User information is collected through the following forms:

  • When users register information to receive newsletters from Maimono.

  • When users participate in online surveys that we organize.

In addition, we may also collect non-personal information, which is not used to identify specific individuals. Non-personal information is collected through Cookies, Web Beacons and information sources from third parties, even if the user does not register for an account or does not provide any personal information to Maimono.

3. How is personal information used?

We collect personal information from users for the wrong purposes such as:

  • Manage user accounts;

  • Allow users to use certain services and specific tools;

  • Collect user opinions about the website and the products and services we provide;

  • Respond to requests, answer questions and communicate with users for account administration purposes;

  • Research and analyze user behaviors and activities;

  • Provide information and set up relevant advertisements to users with similar demographics and interests;

  • Carry out studies and measurements;

  • Communication of private emails or other secure electronic messages with content of interest to the user, including announcements, news, reminders and new opportunities from Maimono ;

  • Introduce products, services and information about issues that interest users.

We may aggregate personal and non-personal information from third parties to provide a better service. Third parties may use non-personal information to create advertisements and recommend services according to the needs, interests, tastes and concerns of the user community.

4. User privacy options

In case the user does not want personal information to be used as described in the "Privacy Policy", the user should not register as a member or subscribe to receive information or notifications to personal mailboxes ( email) or conduct online surveys that require the use of personal information.

For non-personal information collected from Cookies, users can set "Reject Cookies" mode to keep information secure. Most web-surfing software has this policy, so the user can edit the ad selection to their liking by going to the network connection selection and network advertising selection page.

5. With whom is the user's personal information shared?

At Maimono, we do not share users' personal information unless we receive the user's permission or:

  • For the purpose of complying with State requirements, such as policy, law, search warrant, court order or subpoena;

  • To provide information to manufacturers or sponsors where this is a necessary part for services and products to be delivered to  Maimono ;

  • In the event of an internal business change, such as a transfer, sale, merger, or bankruptcy;

  • In special cases, such as responding to bodily harm to the user or other persons involved;

Maimono will not provide users' personal information to third parties without the user's permission.

6. How do we store and protect user information?

At Maimono, we use and strive to protect our users' information with specialized technical, physical and managerial measures.

+ Contact Maimono

Users can contact Maimono by going to the Contact section at the bottom of the Web page if they have any questions and problems related to "Privacy Policy" or "Personal Information" that we store. .

+ Maimono's privacy policy:

We understand the importance and privacy of our users' personal information. In this “Privacy Policy”, users can understand the information we collect and how we use it.

This Privacy Policy applies to all websites owned and operated by Maimono  for consumers (non-medical professionals), personal, family, and non-commercial household purposes.

+ The user information we collect:

  • Personal information:

In case a patient wants to register as a member or update a profile at Maimono or want to use certain functions of Maimono, the user may be asked to provide personal information.

Personal information used for communication, such as: Full name, address, phone number or email. In addition, some of our services and tools may require users to provide their health status and medical history, which is also a type of personal information.

When providing personal information, users need to be responsible for the accuracy of the information. Inaccurate information may affect the use of tools and services that Maimono provides. In addition, incorrect information may interfere with Maimono's communication with users as described in the Privacy Policy.

  • Notifications and emails sent to users:

When registering as a member and using Maimono's website system, users can choose to accept the provision of personal information to receive email messages / notifications through Maimono or third parties.

Maimono will display the user's registration notice with a third party. Therefore, if a user subscribes to our notifications at a third-party website, the website will provide user information, such as name and email address, to us. We use this information to provide convenience and management services as described in the Privacy Policy.

When a user subscribes to email notifications at Maimono or third party websites, the user can always choose to receive or not receive promotional newsletters from Maimono or our sponsors.

  • To stop receiving notifications:

Users follow the instructions attached at the end of each message we send.

+ User email sent to Maimono

This Privacy Policy does not apply to information, content, ideas, business information, inventions or concepts that users submit to Maimono. Therefore, if users want exclusive rights to content, business information, ideas, inventions or concepts, please do not send such information via email to Maimono.

+ Non-personal information

Non-personal information is information that is not used to communicate with users. Non-personal information does not require registration or providing information to Maimono. We collect non-personal information related to the user's need to use the website.

We will collect non-personal information of users from outside sources. While users may use our content and tools without registration, many services and facilities at Maimono may require registration.

+ Cookies and Web Beacons

Non-personal information is generally collected through Cookies and Web Beacons when users use Maimono or other websites that use Cookies and Web Beacons.

“Cookies” are small data files that are stored on the hard disk of the computer that the user uses to surf the web. Each computer when accessing Maimono will be assigned a different cookie by Maimono.

“Web Beacons” are graphic files embedded within a web page, typically used to monitor activity on a web page and send it back to a server. The server may belong to a web host, an advertiser or another third party.

User information is information from the browser, such as the URL of the website, the IP address of the Web Beacons, the type of browser that visited the site, and the ID number of any previous cookies. has been placed by the server on the user's computer.

Third parties that contract with Maimono may use Cookies or Web Beacons to collect non-personal information about Maimono users, such as scientific issues of interest to users.

Third-party advertising service providers may also use this non-personal information on Maimono's behalf to deliver advertisements on Maimono and other websites based on browsing activity. of users at Maimono.

We may tailor advertisements at Maimono and third-party websites based on non-personal information collected by Maimono or third parties.

We partner with third parties to display advertisements about the interests of the user community. Sponsors or advertisers at Maimono can  use cookies, Web Beacons or other online tracking technologies to send advertising banners or promotions on websites or emails.

Ads by third parties may be displayed at Maimono or other websites after users visit Maimono. Some advertisers may also advertise on other websites to track user responses and collect non-personal information through Cookies or Web Beacons on Maimono's website.

We do not control how third parties use Cookies or Web Beacons or how third parties manage non-personal information collected through Maimon. However, our Advertising Policy does not allow sponsors, advertisers, or classifieds to collect cookies, web beacons or other personal information through Maimono's website without consent. of the user.

Our advertising policy also prohibits advertisers from linking personal information not collected from Maimono to their own or others' personal information through other websites, unless this information associated with a particular program.

7. What options do users have?

+ Update or delete personal information

In case the user does not want personal information to be used by Maimono as described in the Privacy Policy, the user should not register as a member or subscribe to receive information from us. Users can update the personal information provided by contacting us through the contact methods listed below.

If you have registered and want to delete personal information, please contact us. We will remove users' personal information from our databases and back-up databases upon request of the user.

Users should be aware that it is technically impossible to completely remove personal information provided to Maimono from our servers.

+ Cookies

Most web browsers have a setting to refuse cookies. Users can get instructions on setting up cookie refusal through the "Help" section of the browsing toolbar.

If the user refuses our cookies, some of Maimono's functions and facilities may not work correctly. However, users do not need to accept cookies to use the website most effectively.

Some advertisers allow users to block us from collecting data through cookies. To do this, the user needs to opt out of the reference on each web state. Currently, users can opt out of cookies for many ad servers by visiting the ad network selection portals. These portals will show users the Advertiser's Privacy Policy.

We often partner with third-party advertising networks to display advertisements on our website. Advertising providers may use technologies to collect non-personal information about users' activities at Maimono to deliver tailored advertising based on cookies.

The Maimono website will not respond to a "no signal tracking" browser.

8. How do we use information collected from users?

The information collected at Maimono is used for the following purposes:

  • Manage user accounts;

  • Allowing users access to certain uses and services;

  • Respond to user inquiries about our website or services and products;

  • Collect user feedback about our website or activities;

  • Statistical analysis of user behavior or habits, including areas where the site is visited frequently or how many emails are received and opened;

  • Provide more relevant advertising and content on the Maimono website or other websites when users leave Maimono to users and audiences with common demographics and interests;

  • Carry out market research and measure the effectiveness of advertising;

  • Send user-specific emails or other beneficial electronic messages to users, such as news, announcements, reminders, and opportunities from Maimono;

Maimono may use personal and non-personal information that we collect or combine with information from other sources. We also use cookies to conduct surveys for our own purposes on behalf of advertisers. Cookies may be used to determine how users have viewed advertisements and so that we can consult users.

We also use cookies to authenticate respondents or to help users complete unfinished surveys. Therefore, if cookies are disabled, users will not be able to participate in our surveys.

9. Research and measurement activities

The information that Maimono collects may be combined with other information provided by third parties for research and measurement purposes, such as the effectiveness of content, advertising and programs. that we do. Other information may include age, gender, demographics, purchasing activity, geography or personal interests.

This information is not used to identify a particular user at Maimono for future advertisers or new business partners.

We do not sell or share users' personal information with any third parties, except for service providers authorized by us when the service providers agree to use the personal information for these services. purposes other than providing services on our behalf.

10. With whom is the user's information shared?

We do not share personal information collected from users through our websites, except as described in our privacy policy and when authorized by the user.

We may only share your personal information with third parties when:

  • (1) To comply with legal requirements, such as laws, regulations, search warrants, subpoenas, court orders;

  • (2) In special circumstances, such as in response to physical threats to the user or others; or to protect our legitimate rights and interests.

In addition, we may also share users' non-personal information, including browsing habits on Maimono-owned websites, with third-party advertising service providers. Third parties will use this information to help The Maimono deliver advertising on The Maimono's web pages and other websites.

In the event of a change in company sovereignty, such as a merger, acquisition, asset sale or bankruptcy, Maimono reserves the right to transfer users' personal information to new controllers or purchasers. asset.

In the cases described above, the user's personal information will continue to be processed and kept confidential in accordance with the Privacy Policy, unless there is a change in the Privacy Policy of the receiving party. This will be mentioned in the “Changes to privacy policy” section.

11. Sharing information for contractors

From time to time Maimono contractors will have limited access to users' personal and non-personal information when providing services or advertising for Maimono. These contractors include technology, service, research, advertising, database analytics, marketing or content providers that are related to Maimono's operation and maintenance.

On contracts we require our contractors to:

  • (1) Confidentiality of users' personal and non-personal information in accordance with the Privacy Policy;

  • (2) Do not use, share, or disclose the user's personal and non-personal information to other parties for any purpose other than the purpose of providing Maimono services or functions.

12. Information sharing to third-party websites

The content, services and advertising at Maimono may contain a link to a website operated by a company other than Maimono (also known as a third party website).

We do not disclose users' personal information to third-party websites without the user's consent. However, users should know that, the information shared at other websites is not subject to our Privacy Policy, we are not responsible for the security of information at third party Web sites.

13. How secure is the user's personal information?

We apply reliable security measures to ensure the safety of users' personal information. Although we work hard to keep our users' information secure, vulnerabilities are present, and vulnerabilities can be found in our security systems by third parties. As a result, the transmission of personal information over the Internet may be subject to interference and theft.

We put the security of our users' personal information (including medical information on various tools on our website) first. We will encrypt the transmission of information or use SSL (Secure Socket Layer) connection technology to secure user information.

We will store user information in an active personal account or when the storage of information is necessary for the provision of our services. However, you can ask us to remove your personal information at any time, but you should be aware that it is impossible for you to remove the personal information you have provided to Maimono from our servers. from a technical point of view.

14. For children

We are committed to protecting children's information and privacy. Sites owned by Maimono are not designed to appeal to children under the age of 13. We also do not collect information from children under the age of 13 when we become aware of this.

15. Changes in Privacy Policy

Maimono reserves the right to change or modify our Privacy Policy or any of our other tools or services at any time. Changes will be effective immediately upon posting, unless we have otherwise changed policies.

In the event that we have any change in the Privacy Policy, we will notify the user through the registered email or notice on the website before the change becomes effective.

We encourage users to check the latest information about our Privacy Policy on the website periodically.

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